Tel: 01425 275912 or M: 07825 269628
™
Privacy Policy
Our commitment
We are committed to protecting your privacy. We will only use the
information that we collect about you lawfully (in accordance with the Data Protection
Act 1998).
Information
We collect information about you for 2 reasons: firstly, to process your
details and secondly, to provide you with the best possible service. By giving us
this information you consent to this information being used in the manner described
in this privacy statement. The type of information we will collect about you includes
your name, address, phone number and e-mail address. We also keep a record of any
e-mail correspondence that you send us in order to keep track of any problems, comments
or concerns you may raise regarding the use of this Website. We will not e-mail you
in the future unless you have given us your consent. If at any time you would like
to see the information we hold about you please send an email to transformyounow.co.uk
and we will be happy to update our records as you wish. If there are any inaccuracies
we will amend our records without delay. We charge £10 for requests for personal
information.
Confidentiality
Any information we collect about you is not shared with third parties.
The information we hold will be accurate and up to date. You can check the information
that we hold about you by emailing or writing to us. If you find any inaccuracies
we will delete or correct it promptly. The personal information which we hold will
be held securely in accordance with our internal security policy and the law. If
we intend to transfer your information outside the EEA (European Economic Area) we
will always obtain your consent first.
Emails
We do not send random marketing emails to personal email addresses (spam).
Visitor Statistics
We may use technology to track the patterns of behaviour of visitors
to our site. This can include using a "cookie" which would be stored on your browser.
You can usually modify your browser to prevent this happening. The information collected
in this way can be used to identify you unless you modify your browser settings.
Complaints
We aim to deliver the highest level of customer service. However, if you
feel you would like to complain about any matter please email Jessica at transformyounow@btinternet.com
We will reply as soon as possible and in any case you will at least receive an acknowledgement
within 5 (five) working days whilst we work to resolve your complaint.
Sensitive Personal Data
We neither collect nor have access to any 'sensitive personal
data' as defined by the Data Protection Act 1998. Click here for more information.
Cookies
Cookies are pieces of information that are stored by your Internet browser
on your computer's hard drive. Although www.transformyounowco.uk uses cookies your
browser ensures that cookies set by www.transformyounow.co.uk will only be visible
to www.transformyounow.co.uk so no third party would be able to access them. Cookies
are necessary to be able to store items in your shopping basket during your shopping
session. We also use cookies to track how our site operates and how it is used.
We review our security policy regularly to ensure the security of our site and your data. If you have any questions/comments about privacy or security, you should contact us via email at transformyounow.co.uk
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